Apple WWDC 2019 — What’s new and what’s next with Apple device management

User Enrollment

  • A Managed Apple ID that stands alongside the personal Apple ID.
  • The cryptographic separation between personal and work data.
  • Limited management capabilities over the personal apps and data.
  • IT can’t find out what personal apps are installed on the device and so they can’t restrict certain apps’ use.
  • User enrollment won’t support a full device wipe command. For Exchange server just the account-only remote wipe for removing the managed data is possible.
  • Using the per-app VPN feature, traffic from built-in apps will go through the corporate VPN only if the domain matches with that of the business.
  • The Admin won’t get the UDID or any other persistent information about the user device. Instead, there will be a new identifier called the enrollment ID which will be destroyed once the enrollment ends.
  • The MDM has no option to clear the passcode to unlock the device. No complex passcode can be enforced other than a six-digit passcode.
  • User enrollment doesn’t support any of the supervised-only restrictions and some of the basic restrictions.

ABM and ASM enhancements

Managed Apple IDs for business

Custom apps in ASM

Supervision and Mandatory enrollment

Enrollment customization

Single sign-on extension

Documentation

Other MDM updates

iOS 13 and iPadOS 13

  • Some unsupervised restrictions like iCloud backup, iTunes access, usage of facetime, etc., are depreciated and transitioning into supervised only.
  • New supervised restrictions including the new QuickPath keyboard, Modify Find My Friends, Find My iPhone and Modification of Wi-Fi (whether Wi-Fi is on or off) were introduced.
  • Desktop-class browsing on iPad — With the desktop-class Safari, Apple is basically changing the user agent on Safari to the desktop version to provide a full desktop experience. So, the iPad will be identified as Mac. This may impact your MDM product if you are using the User-agent string to distinguish between iPad and Mac to customize the UI or enrollment flow.

macOS Catalina 10.15

  • Apple Remote Desktop can be enabled and disabled via MDM. Can also configure options like observe and control that is needed for the on-going management of these Macs using remote desktop.
  • Can use removable accounts with Macs using FileVault. MDM servers can manage a new bootstrap token. They ask the client mac for the bootstrap token. Whenever a new user signs in on that Mac it would request the bootstrap token from the MDM server and used to generate the security token needed to boot the Mac.
  • New security enhancements in the privacy policy payload like enable key loggers, enable screen-recording, whitelist non-notarized internal apps.
  • Enabling FileVault via MDM now requires user-approved MDM enrollment.
  • Added an option to clear Activation lock via MDM just as in iOS. It uses the same endpoint and API as iOS.

tvOS 13

  • Managed software updates.
  • Force automatic date and time.
  • Content caching for screen savers.

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Hexnode MDM is an award winning Enterprise Mobility Management vendor which helps businesses to secure and manage BYOD, COPE, apps and content.